Q: How long will it take to deliver the goods?
A: We usually ship the goods by DHL, UPS, FEDEX (take about 3-5 working days to the destination), EMS (take 5-8 working days) within 1-3 working days after your payment.
Q: How about your quality control and warranty?
A: Our QC teams have many years work experience for testing cell phone spare parts and accessories. We would test all goods one by one before shipment. We provides 8 to 10 months Warranty for original & copy products, which refer to the property of various products. During warranty time, please keep it in original condition if it is our quality problem, so that we would make replace accordingly. But we don't take responsibility for the Man-made damage, such as install damage, flex cable broken, crease too much, or self-welded.
Q: Can we print our logo on your new cases Or the package?
A: Yes, of course. We can print your artwork designs for example logo, company name, label etc as your request, and the MOQ depend on exact model. You can discuss it with us or send us the original artwork by email in JPG, TIF.
Q: What's the package of your products?
A: Cell phone spare parts would be packed in anti-static bags, bubble bags and carton. Cell phone accessories usually packed in opp bag, foam box and carton or customized single box.
Q: Could I get a sample before making order?
A: Y Our company offers samples for quality test or other business purposes,but we kindly ask you to pay for samples and the freight.
Q: Do you provide OEM/ODM service?
A: Yes, of course .We have a professional team which is experienced in research, design and manufacture color decoration cases. You just send us the high definition images, text, logo and how would you like to arrange them. We will try our best to put your ideas into effect and sent you finished files for confirmation.
Q: What are the terms of payment you offer?
A: T/T, , Money Gram and Cash
Q: What is your production time?
A:Normally it will take about 2-3 days, also have many cases in stock ready for shipment.
Q: How much delivery the parcel to client's address?
A: It depends on your order's total weight and volume, we have our own shipping forwarders so shipping freight is with big discounts.
Q: Does buyer need to pay any charge when receive the parcel?
A: Yes,the custom tax, but depends on your country policy.
